Apex Legends Fixes for all Crashes and Errors on PS4, PC and Xbox

Apex Legends got off to a great start and after just two weeks more than 25 Million players were counted. Despite the enormous success of the new Battle Royale shooter, there are also some problems.

Many players report Infinity Loading Screens, Game crashes with and without error messages, Bluescreen and some other problems. These errors affect all systems, ie PC, Xbox One and also the PS4.

Now the developers have taken on the topic and published a very complex list of known bugs and bug fixes!

Apex Legends – Bug fixes – All known Solutions

PC Troubleshooting

• Try lowering the graphical settings within your in-game settings menu
• Right-click on desktop shortcut icon and run “troubleshoot compatibility” before launching.
• Repair the game in Origin. Within the Origin client right-click on Apex Legends and select “repair.”
• Switch from Full Screen to Windowed mode or Borderless from in the in-game settings
• Close programs and overlays running in the background like Discord overlay, TeamSpeak, Origin in-game and FPS counter, Asus GPU Tweak II, MSI afterburner, EVGA Precision, Shadowplay, Aura for ASUS, RivaTuner OSD, RivaTuner statistics, GeForce Experience, Radeon ReLive, Voicemeeter, FRAPS, OBS studio.
• There might be some type of program running in the background or installed on your PC that is causing a conflict with Origin. By performing a clean boot, you close down all unnecessary programs needed to boot up your PC. Once you boot it up launch the game immediately. 
• Roll back your GPU drivers. We know updating them to the latest version is ideal, but we’re seeing drivers 417.71 & 417.35 stop crashing for players. Use the Advanced and then ‘Clean Installation’ options.
• Turn off G-Sync (NVIDIA) or Freesync (AMD)
• Adjust Ambient Occlusion in NVIDIA control panel (Manage 3D Settings)
• Adjust or disable all forms of Vsync for your monitor
• Downclock GPU to default settings
• Try uninstalling GeForce Experience (NVIDIA)
• Increase your GPU and Windows power setting to Max. Open up “NVIDIA Control Panel” -> from the NVIDIA Control Panel, select the “Manage3D settings” from the left column -> click on the Power management mode drop down box and select “Prefer Maximum Performance”.
• Try reducing Texture Streaming from the in-game settings
• Reducing VRAM usage from 8GB to 6GB (streaming texture option)
• Reinstall the game to the internal hard drive (C:\) and unplug external hard drives that aren’t being used
• Add Windows Defender Firewall exceptions: (Control Panel\System and Security\Windows Defender Firewall\Allowed Apps). Make sure to add and check both boxes for Origin’s Launcher program. How programs and anti-virus programs can conflict with Origin.
• Right-click the speaker Icon in your system tray (bottom left of Windows) then choose Sound > Playback and disable any output device not in use (don’t forget to right click show all disconnected / deactivated devices).
• If you are encountering the “illegal instruction” error message, please report the issue to Easy Anti-cheat using the form here: https://www.easy.ac/en-us/support/apexlegends/contact/tech/
• Toggling your language may help. Right-click the game panel in Origin, choose Game Properties, then Advanced Launch Options. Change the game language (“Polish” helps some folks), save the game and update. Once this completes try swapping back to your language and check again.
• Allow Windows to manage your PageFile size
• Ensure that Origin, the game and your PageFile are all on the same drive.
• Disable fullscreen optimisations
• Allow the EasyAntiCheat Service to restart if it fails
• Remove torrenting software from your system. 
• Cap your frame rate.
  • Go to origin->game library->right click on Apex ->Game properties->advanced->and put in Command line arguments: +fps_max 100. (You can try setting it lower too (90, 80, etc.)
  • Another example HERE
• Change EasyAntiCheat.exe priority to low. 
  • Start the game>Open Task Manager (Ctrl+Alt+Delete)> go to Details and find EasyAntiCheat.exe>Right click to change priority to Low. (This process may need to be repeated every time you launch the game)

Xbox One

• Perform a power cycle: https://support.xbox.com/en-US/xbox-one/console/power-cycle-console
• Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
• Deleted the local saved data. From My Games & Apps>Highlight Apex Legends>Press Start>Manage Game>Deleted Saved Data
• Unplug any devices attached to the USB slot
• Reinstall the game (if it is on an external hard drive try installing it on the internal drive)

PlayStation 4

• Check to make sure you have the latest software update: https://www.playstation.com/en-gb/get-help/ps4-system-software/
• Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game.
• Turn off Convert Incoming Voice to Chat Text in the game’s settings. (https://answers.ea.com/t5/Technical-Issues/Game-Keeps-Crashing-PS4/m-p/7439480/highlight/true#M5263)… any devices inserted into the USB slot
• Restore the license for the game: https://manuals.playstation.net/document/en/ps4/settings/license.html
• Try reinstalling the game. If you’re using an external hard drive, consider installing it on the internal to see if you have any improved results.

Source: EA