NBA 2K21 Error Code 4b538e50 – Troubleshooting

NBA 2K21 Error Code 4b538e50 – Troubleshooting

NBA 2K21 error code 4b538e50 – We explain how you can fix this error.

Some players who play NBA 2K21 on current generation platforms are often experiencing the 4b538e50 error preventing you from playing the game. This error can be fixed. Follow our our guide for more information and to fix the problem.

 

NBA 2K21 How To Fix Error 4b538e50

NBA 2K21 4b538e50 error is very common and 2K has already realized the problem, there are several reasons and solutions to this problem.

  1. Have you downloaded the latest update? If 2K has released a patch and you have not yet installed it, problems can arise.

  2. Your account confirmation email needs to be resent. To do this, do the following:

    1. Go to: https://www.nba2k.com
    2. Click “Sign In” at the top-right of the screen
    3. Enter your MyPLAYER account name AND password
    4. When you log in successfully, this is an automatic verification of your account via the log in.

  3. Another cause of the error code is that you exceeded the number of allowed NBA 2K accounts on the PS4. You can only have 5 accounts at the same time. If you have more than 5 accounts, make sure you play on one of the first five accounts you have created.

  4. 2K has also mentioned that software could block connections to the game’s servers. If so, try the following:

    1. On a computer (which needs to be connected to the router you are currently using), open the Windows menu, type “CMD” and press Enter.

    2. In the command prompt, enter the following command: pathping -n 104.255.107.131

    3. After a few seconds the command prompt is going to show some statistics. To copy the output, right-click anywhere in the window and select: Select All. Right click again and select Copy. Open Notepad. Press Ctrl+V to paste into Notepad.

    4. Back at the prompt, type tracert 104.255.107.131 and press Enter. Please wait until the window says Trace Complete. Copy that information as well and send both of these documents to us as attachments.

 

Source: 2K

Written by: J.P.

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