Playstation Network Down – Firmware Update 7.55 Patch Notes

Playstation Network Down – Firmware Update 7.55 Patch Notes

Is the PlayStation Network not available? Do you have a PS4 error? Sony has confirmed that the PlayStation Network is currently unavailable to PS4 players around the world, as reported by Down Detector PlayStation servers. This applies to August 26, 2020.

Currently, users cannot log into PSN. A PS4 error has reportedly occurred.

 

PSN Under Maintenance – Firmware Update 7.55

Users are now reporting that they need to update their PS4. It is therefore essential to check your system settings for a new update. PS4 system software 7.55 available!

So go to your settings and look for the system software 7.55. You have to start the download with 470 MB and then install.

So far there are NO patch notes for firmware update 7.55 – we will update this article as soon as possible!

Sony will post the patch notes on the official site, right here.

 

Firmware Update 7.55 Patch Notes

  • This system software update improves system performance

Written by: J.P.

63 Comments Added

Join Discussion
  1. Robert Akers September 17, 2020 | Reply

    It won’t let me download the 7.55 update for my PS4 pro. It comes up with a error code (SU-42481-9)
    Can some one help me.

  2. Mizu September 9, 2020 | Reply

    thts right the answer up taking several days doing diferent options evading the format option dont wanna start up over just go thru safe mode if ya cant go in just turn off ur ps then press button keep holding it to the second beep and done update game in safe mode when it restart and done dont go to play game just go in to safe mode and rebuilt data tht work for me in my console in my step son console and his brother as well we was in hurry buying 2k21 and cant play make me mad and start my troubleshot mode motivation

  3. hhdhfd rhthrhtr September 7, 2020 | Reply

    yea I thought it was my ps4 but if it happened to you and others possibly then Sony needs to fix it. I’ve been having to use my switch for the last 2 weeks. Probably because either they are thrying to do something with the ps4 and ps5 or they want us to stop using their product

  4. John powell September 3, 2020 | Reply

    I’m also having the same issues Eversince I downloaded 7.55 update I can no longer get to the ps menu and when it does it completely crashes and turns itself off!
    I tried countless times to install 7.55 with USB stick and using Internet but no luck.
    Even bought a new hard drive so I downloaded reinstall software 7.55 onto a USB stick (FAT32) but I constantly keep getting an error message saying “cannot find update file 7.55 or above” when clearly it is by following the simple steps they give you!!

    This is ridiculous and Sony just don’t care about this issue because its been going on for months.

  5. Quincy September 2, 2020 | Reply

    My ps4 keeps crashing while playing games. It lags, ect, and keeps going in this stupid Lupe of black screen and then error. What should I do?

  6. Cyptic September 2, 2020 | Reply

    Two days ago i was playing on my PS4 Pro, my mom called me for dinner. I turned off my ps4 and then i went downstairs to eat. When i came back upstairs and turned on my ps4 i saw “cannot connect ps4”. I thought it was weird and did what it said, i turned on my ps4 controller and plugged it in with an USB cable as i was told. Then it told me to connect a USB storage device that contains an update file for reinstallation for Version 7.55 or later. I did everything it told me on Playstation.com and made a folder called “PS4” inside the Thumbdrive. Inside the folder called PS4 i Made a folder called UPDATE and in that folder i put the PS4UPDATE.PUP file inside. My Thumbdrive was formated as FAT32 like it should and i plugged it in the ps4. It said it downloaded it and said that the ps4 would restart again. After the ps4 restarted it started in safe mode again and now im stuck in a safe mode loop and can’t get out. I tried updating with Internet and thumbdrive but nothing works. I have tried to rebuild database but that doesn’t work either. Any tips or help? My Discord is cyptic#1115

    • Ted September 2, 2020 | Reply

      same thing happened to me… I don’t want to have to rebuild the database if I don’t have to. Thats my last resort. Have you found or heard of any solutions yet?

  7. MottZilla September 1, 2020 | Reply

    Why does the PS4 keep switching back to the home screen when I press the x button? in any application.

  8. Sean August 31, 2020 | Reply

    I load it up into safe mode and its telling to connect my dualshock but the dualshock won’t connect what do I do? noone can help

    • Jackie chan September 1, 2020 | Reply

      you have to plug your controller in with the usb cable it wont connect without usb

    • Sammy McHugh September 24, 2020 | Reply

      You need to have a data transfer USB cable. I’m having trouble updating my PS4 to 7.55, gone to Safe Mode, couldn’t connect DUALSHOCK. I have about 20 different kinds of Micro USB cables, unfortunately none were apparently a data transfer cable. Bought 2 on Amazon for £6 got it today and the cable works. So needs to be a Data Transfer USB. Good luck!

      (I’m still trying to update to 7.55 but not working by the way)

  9. Jess T August 30, 2020 | Reply

    This worked for me which was weird because I was having trouble with this update for a few days and I thought it was Spotify when I tried using it but I couldn’t even get into the app but this is an easier way! Just restart your ps4 (close all applications and restart your ps4, in the power off section) that simple!

  10. Ian Gonzales August 30, 2020 | Reply

    Playstation is freezing, can’t load a game without it taking a decade to start, then when the game finally loads it kicks me out and my screen completely freezes. My internet can’t connect to the playstation and I’ve tried everything to fix it, I even went to safe mode and did everything I could, still doesn’t work. I then realised it started having these issues when I updated my playstation to the lates software update. Does anyone have any news when this will be fixed???

    • hhdhfd rhthrhtr September 7, 2020 | Reply

      yea I thought it was my ps4 but if it happened to you and others possibly then Sony needs to fix it. I’ve been having to use my switch for the last 2 weeks. Probably because either they are thrying to do something with the ps4 and ps5 or they want us to stop using their product

  11. Kjstins August 29, 2020 | Reply

    So i have my own ps4 and as of August 28 2020 10:45 pm (MTN TIME) It continues to say Couldn’t Install Update. I have enough storage for it to install but everything I try to do just doesn’t work, Can you fix this quickly so I can play online again and listen to Spotify. Thanks in advance

    • Jess August 30, 2020 | Reply

      Restart your ps4

  12. Hassan majid August 27, 2020 | Reply

    My ps4 is crashing and lagging so hard that I cannot do shit since i updated to 7.55 and I don’t know what to do any help please!!

  13. Felipe August 27, 2020 | Reply

    Hey, i just did the method of using safe mode. It was looking ok but then i was opening a game and then i got stuck on black screen again. Does anyone have a suggestion? And also, does someone have discord, maybe organise a group chat to talk easily?

  14. Ploerdd August 27, 2020 | Reply

    Yes, this is working:

    This worked for me

    Turn off your PS4 system.
    Hold the power button until you hear 2 beeps; one immediately and one 7 seconds later. Your PS4 will now boot in Safe Mode.
    Connect your DS4 controller with a USB cable and press the PS button.
    Select option 3: “Update System Software” and then “Update using Interne

  15. Tony August 27, 2020 | Reply

    I can’t even boot into safe mode

  16. cROMADO August 26, 2020 | Reply

    My Playstation 4 is on a black screen at 50 minutes.
    I’m afraid to hang up, it looks like the update went wrong and is stuck on a black screen.
    If I turn off the PlayStation 4, it may corrupt the data. I will wait 1 hour, but I think something bad is going to happen.
    Sony must be taking the whole team to the PlayStation 5 development and is doing shit on the PlayStation 4.

  17. Chilled C August 26, 2020 | Reply

    7.55 installs and shuts down my PS4. How long before it restarts? Is this the error? I don’t normally have to wait this long before it reboot. Tried re installing in safe mode. Still no luck! Any other suggestions? Thanks

  18. Angel H August 26, 2020 | Reply

    Keeps saying checking storage status and no matter what i do it still says that. Cant even boot up ps4 all the way to login and play

  19. Langley August 26, 2020 | Reply

    And me also. Only game works is fifa. I’ve been getting transmission errors since 7.55 update

  20. Davina August 26, 2020 | Reply

    i used Land1234567890 ‘s tip. It worked. Ps4 shut down during the update. Wouldn’t turn back on again or kept shutting down. Did the update in safe mode and it works again. Thx!

  21. Davina August 26, 2020 | Reply

    this worked!! Thank you so much!

  22. Johnnie August 26, 2020 | Reply

    All 200 of my games were removed from the library

  23. Land1234567890 August 26, 2020 | Reply

    This worked for me

    Turn off your PS4 system.
    Hold the power button until you hear 2 beeps; one immediately and one 7 seconds later. Your PS4 will now boot in Safe Mode.
    Connect your DS4 controller with a USB cable and press the PS button.
    Select option 3: “Update System Software” and then “Update using Interne

  24. Iury August 26, 2020 | Reply

    I cant even Activate my acc as primary, the short time that i can play before my job wasted :/

  25. Yohorriblewifi August 26, 2020 | Reply

    I did the update then waited 25 mins to restore my license and now I can play my games

  26. Daz August 26, 2020 | Reply

    Same for myself and best mate this sucks. They haven’t removed game sharing have they? Surely they’d let us know I just wish they’d learn to post patch notes BEFORE we are forced to update

  27. Aaron August 26, 2020 | Reply

    All games are locked trying to restore licenses and it’s not even letting me do it

  28. Cyber Nemesis August 26, 2020 | Reply

    My main account is locked out because it’s primary activity on my uncle’s ps4 but my alt account isn’t locked out. I can play download games from alt account & disc games. Wth sony. We are in covid-19 outbreak & they pull this garbage

  29. Joel Neault August 26, 2020 | Reply

    Still down, downloaded update no help, also tried activating as main ps4 and won’t let me do that either says server is down for maintenance

  30. Micah August 26, 2020 | Reply

    Can’t even make my own account primary or can’t restore licenses

  31. Billy August 26, 2020 | Reply

    Was watching YouTube then a notification popped up saying something about my licenses and 15mins, kicked me out of YouTube, started the 7.55 update and still nothing works. I’ve tried everything

  32. Dylan August 26, 2020 | Reply

    Still have no access to my digital games and streaming applications

  33. David August 26, 2020 | Reply

    All my games are locked and when I try to I stall the update it does nothing but error out. Getting really pissed off with sony updates that break my shit and then they claim no liabilities for it fucking scummy

  34. Matt August 26, 2020 | Reply

    gives error code and says servers are under maintenance when trying to activate as primary

  35. XxFrEyAxX August 26, 2020 | Reply

    I can t access any Game just after update 7.55 ,😠

  36. fauna August 26, 2020 | Reply

    do u also get the msg that licenses are not to verify?

  37. Cooper August 26, 2020 | Reply

    I installed it and it didn’t fix anything, still can’t access my shit 🤦🏿‍♂️

  38. Cypher August 26, 2020 | Reply

    Been down an hour all my games are locked

  39. jesse August 26, 2020 | Reply

    still cant access any content

  40. nFiWhakawee August 26, 2020 | Reply

    Same download 7.55 still no access to games 😡

    • Land1234567890 August 26, 2020 | Reply

      This worked for me

      Turn off your PS4 system.
      Hold the power button until you hear 2 beeps; one immediately and one 7 seconds later. Your PS4 will now boot in Safe Mode.
      Connect your DS4 controller with a USB cable and press the PS button.
      Select option 3: “Update System Software” and then “Update using Interne

      • Luke August 30, 2020 | Reply

        I’ve done that and when it finishes it says an error has occurred and then brings me back to the menu

      • Jeremiah September 1, 2020 | Reply

        Does it wipe any data or contents from your ps4

  41. Anon August 26, 2020 | Reply

    Just installed 7.55 and still have no access to my games

    • Phantom August 26, 2020 | Reply

      Sounds like you’re Game sharing. Just activate your PS4 as Primary.

      • jesse August 26, 2020 | Reply

        cant do it due to server maintencance right now.

      • Mac August 26, 2020 | Reply

        That isnt working either. I am not game sharing and I cant access any of my games either.

      • James August 26, 2020 | Reply

        I already tried it still doesn’t work

      • Micah August 26, 2020 | Reply

        people cant even make their own account primary or restore licenses

      • Mrragequest August 26, 2020 | Reply

        I would but keeps saying its under maintenance when I try

      • Tim August 26, 2020 | Reply

        Cant activate it as primary because it says the psn is under maintenance.. because it cant connect to server. Thats my issue at least.

      • Anonymous August 26, 2020 | Reply

        I would if it didnt spout bullshit about the psn network being under maintenance

      • Tobi August 26, 2020 | Reply

        It’s probably not letting them activate it cause of an error code popping up every time they try to

    • TRK_SLIME August 26, 2020 | Reply

      yea im having the same problem this sucks

    • Tim August 26, 2020 | Reply

      Yep, im also still having this problem. Just trying to watch tv so i can go to bed.

  42. Mac August 26, 2020 | Reply

    I downloaded the patch and installed it and nothing has changed. I have been down for 90 minutes

    • Zack R August 26, 2020 | Reply

      Yea im not down but almost everyone’s saying its down

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